PRIVACY POLICY

Last Updated: December 17, 2024

Rolland Reash Plumbing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you may provide while using our website at https://plumbingjacksonville.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect
(a) Personal Information: We may collect personal information that you voluntarily provide to us when you fill out contact forms, request services, subscribe to newsletters, or otherwise interact with the Site. Personal information may include, but is not limited to, your name, email address, phone number, and postal address.

(b) Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use this information to improve the functionality and user experience of the Site.

2. How We Use Your Information
We may use the information we collect about you to:

  • Provide, maintain, and improve our Site and services.
  • Respond to your inquiries, questions, and service requests.
  • Send you administrative information, such as updates to policies, confirmations, and security alerts.
  • Communicate with you about offers, promotions, and other marketing communications that may be of interest, subject to your preferences and applicable law.
  • Monitor and analyze usage and trends to enhance your experience on the Site.
  • Prevent fraudulent transactions, maintain security, and protect the Site and our users.

3. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect non-personal information about your interactions with the Site. Cookies are small data files placed on your device when you visit a website. They help us recognize you, store your preferences, and improve the user experience. You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities on the Site.

4. Disclosure of Your Information
We may share the information we have collected about you in certain situations, including:

  • Service Providers: We may share your personal information with third-party vendors and service providers who perform services on our behalf, such as website hosting, payment processing, email delivery, and customer service.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
  • Legal Compliance and Protection: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or others.

5. Data Security
We take reasonable measures to protect the confidentiality and integrity of your personal information. However, no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information, and you use the Site and provide information at your own risk.

6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once retention is no longer necessary, we will either delete or de-identify your personal information.

7. Third-Party Links and Services
The Site may contain links to third-party websites or services that are not owned or controlled by Rolland Reash Plumbing. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Your Choices
You can review, update, or delete the personal information you have provided to us by contacting us directly. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us. Please note that we may still send you administrative or transactional communications.

10. Do Not Track
Your browser may allow you to send a “Do Not Track” signal. There is currently no universally accepted standard for handling these signals, and we do not respond to them at this time.

11. California Privacy Rights (If Applicable)
If you are a California resident, you may have certain rights under applicable privacy laws. Please contact us to exercise these rights if applicable. We will take reasonable steps to verify your identity before responding to such requests.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Rolland Reash Plumbing
11606 Columbia Park Dr. East
Jacksonville, FL 32258
Phone: 844-647-0066
Email: [Use Contact Form on Website]


By using our Site, you acknowledge that you have read, understood, and agree to our Privacy Policy.